4 h. tutorial
Designing for voice interaction can be an intimidating concept for a generation of designers trained primarily in visual principles and patterns. But there’s a greater need for voice designers than there are folks experienced in voice design. How do you know whether a leap into this emerging specialty may be just the right thing for your career?
Designing for voice interaction can be an intimidating concept for a generation of designers trained primarily in visual principles and patterns. But there’s a greater need for voice designers than there are folks experienced in voice design. How do you know whether a leap into this emerging specialty may be just the right thing for your career? Odds are, your existing skills and creativity can be reframed to adapt to this new technology with the addition of some domain-specific guidelines and creative lenses.
We begin by reviewing basic terminology you’ll need to communicate with other voice designers and speech scientists. Learn the difference between an intent and a slot, the importance of context, and principles for setting your customers up for success in a few simple words.
Voice interface design deliverables take many forms. We’ll review best practices and how to scale the process down for your initial explorations, or how to scale it up if you’re working with consumer-scale voice products. Through it all, you'll see step-by-step how the information architecture of a voice user interface evolves, and how it may differ from your existing app's information architecture.
As we walk through the design process for a voice feature or skill, we will break out to allow participants to begin putting their own ideas through the process, and some group discussion.
Participants will walk away with a repeatable design process for voice user interfaces, an understanding of the deliverables that will enable cross-team communication, and a range of guidelines and situational considerations to improve their ability to successfully create delightful voice designs.
Cheryl Platz specialises in designing for natural user interfaces, applied storytelling in design, and taming complexity in any manifestation. Since 2016, she has served as Design Lead for the Azure cloud management experience and marketplaces, reducing the friction required to build robust, scalable cloud solutions. Her considerable NUI experience includes time designing cutting-edge voice and multimodal experiences on the Alexa, Cortana, and Windows Automotive teams – while her more traditional experience spans vast server management products, video games, websites, and even theme parks. In her spare time, Cheryl is a professional actress specialising in improvisational theatre and live Internet broadcast media.
EuroIA is the leading Information Architecture (IA) and User Experience (UX) conference for Europe.
EuroIA has travelled through Europe over the years: Brussels, Barcelona, Rome, Berlin, Paris, Prague, and most recently, in Amsterdam. In 2017 will be in Stockholm for the first time. Learn more about EuroIA.
EuroIA is organised by volunteers all around Europe, with three co-chairs, an active committee and over 35 country ambassadors. Find out who is who at EuroIA.
EuroIA goes to Stockholm, the Capital of Scandinavia, one of the most connected, environmentally friendly and creative cities in the world.
EuroIA 2017 will take place at Elite Hotel Marina Tower, situated in a historic mill on the waterfront, only a few minutes from the city centre.
Elite Hotel Marina Tower Stockholm,
Saltsjöqvarns kaj 25,
131 71 Nacka,
+46 8 555 702 00
The following sponsors have already committed to EuroIA 2017:
FatDUX: Headquartered in Copenhagen, Denmark, FatDUX creates innovative interactive products that improve the quality of people’s lives and improve their clients’ bottom line. These products include websites, intranets, software applications, and industrial interfaces. You’ll find FatDUX offices and representatives throughout Europe and the Americas.
User Intelligence: User Intelligence is a user experience design and evaluation collective based in Amsterdam, The Netherlands. Our consultants work on the design and evaluation of complex, interactive products and services, usually applications on websites, mobile phones, interactive TV, or desktops. We always keep the end-user in mind, without losing sight of the business context of our clients.
Rosenfeld Media: Rosenfeld Media connects people interested in designing better user experiences with the best expertise available—in the formats that make the most sense, and in ways that demonstrate the value of UX.
As UX becomes mission critical for more industries, organizations, and people, they expect to be there—as a trusted source of really helpful, really valuable expertise that helps make sense of user experience design.
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