45 min talk
'The two Houses (Commons and Lords) are largely autonomous, as are many of the offices inside the Houses. Many of Parliament’s current systems have evolved separately over years, digitising processes in isolation.
We’re a team of information architects, data architects, librarians and user researchers working on a new data model and information architecture for the UK Parliament.
The two Houses (Commons and Lords) are largely autonomous, as are many of the offices inside the Houses. Many of Parliament’s current systems have evolved separately over years, digitising processes in isolation.
Because the software is disjointed, the content and data produced is disjointed, which leads to the website being disjointed and public understanding of Parliament being disjointed. It’s a fairly classic case of exposing internal organisational structures to the world.
To solve this we’ve stepped back from individual offices and software. We’re using Domain-driven Design (DDD), a methodology for exploring, unpacking and disambiguating the language and processes of a community of practice.
We’ve worked with a variety of people, exploring their understanding of Parliamentary processes, capturing the mental models of users inside and outside Parliament. By working with people from both Houses, we have zoomed out to a bird's eye view of Parliament.
DDD allows for creative collaboration between technical and domain experts to inform design decisions. It permits space and time to develop a shared understanding of the domain before going away and designing stuff (UX, data, code, product). It allows design and user needs to be emergent over time.
Having that bird's eye view allows us to de-risk development of data models, code and UX. We’re now zooming back in, focussing on specific areas of the domain.
Beyond Parliament as an entity, there’s Parliament as a cog in the complicated and complex machinery of state. Improving public understanding of what Parliament is for, how it works, and how it interfaces with other parts of the state is increasingly important in troubled times for democracy.
As Head of Indexing and Data Management for the House of Commons Library, Anya Somerville leads a team of information specialists. The team adds subject indexing and other metadata to parliamentary business data, and manages the Parliamentary controlled vocabularies. The processes of Parliament are complicated. The information produced by Parliament is also complicated: we specialise in making sense of it.
EuroIA is the leading Information Architecture (IA) and User Experience (UX) conference for Europe.
EuroIA has travelled through Europe over the years: Brussels, Barcelona, Rome, Berlin, Paris, Prague, and most recently, in Amsterdam. In 2017 will be in Stockholm for the first time. Learn more about EuroIA.
EuroIA is organised by volunteers all around Europe, with three co-chairs, an active committee and over 35 country ambassadors. Find out who is who at EuroIA.
EuroIA goes to Stockholm, the Capital of Scandinavia, one of the most connected, environmentally friendly and creative cities in the world.
EuroIA 2017 will take place at Elite Hotel Marina Tower, situated in a historic mill on the waterfront, only a few minutes from the city centre.
Elite Hotel Marina Tower Stockholm,
Saltsjöqvarns kaj 25,
131 71 Nacka,
+46 8 555 702 00
The following sponsors have already committed to EuroIA 2017:
FatDUX: Headquartered in Copenhagen, Denmark, FatDUX creates innovative interactive products that improve the quality of people’s lives and improve their clients’ bottom line. These products include websites, intranets, software applications, and industrial interfaces. You’ll find FatDUX offices and representatives throughout Europe and the Americas.
User Intelligence: User Intelligence is a user experience design and evaluation collective based in Amsterdam, The Netherlands. Our consultants work on the design and evaluation of complex, interactive products and services, usually applications on websites, mobile phones, interactive TV, or desktops. We always keep the end-user in mind, without losing sight of the business context of our clients.
Rosenfeld Media: Rosenfeld Media connects people interested in designing better user experiences with the best expertise available—in the formats that make the most sense, and in ways that demonstrate the value of UX.
As UX becomes mission critical for more industries, organizations, and people, they expect to be there—as a trusted source of really helpful, really valuable expertise that helps make sense of user experience design.
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