EuroIA
2017
Stockholm,
28-30 Sept.

 

Saturday, 30 Sept. 14:00

Implicit Interactions: Implied, Intangible and Intelligent

Karey Helms

45 min. talk
As ambient agents, intelligent assistants and proactive bots drive this shift from explicit to implicit interactions in our information spaces, what are the implications for everyday user experiences? And how do we architect dynamic, personal information in shared, phygital environments?

As our physical and digital environments are ubiquitously embedded with intelligence, our interactions with technology are becoming increasingly dynamic, contextual and intangible. This transformation more importantly signifies a shift from explicit to implicit interactions. Explicit interactions contain information that demands our attention for direct engagement or manipulation. For example, a physical door with a 'push' sign clearly describes the required action for a person to enter a space. In contrast, implicit interactions rely on peripheral information to seamlessly behave in the background. For example, a physical door with motion sensors that automatically opens as a person approaches, predicting intent and appropriately responding without explicit contact or communication.

As ambient agents, intelligent assistants and proactive bots drive this shift from explicit to implicit interactions in our information spaces, what are the implications for everyday user experiences? And how do we architect dynamic, personal information in shared, phygital environments?

This talk aims to answer the above questions by first introducing an overview of explicit and implicit interactions in our mundane physical and digital environments. Then we will examine case studies in which unintended and unwanted consequences occur, revealing complex design challenges. Finally, we will conclude with example projects that explore a choreography between explicit and implicit interactions, and the resulting insights into architecting implied, intangible and intelligent information.

 

Karey Helms

Karey Helms is a PhD student at KTH Royal Institute of Technology in Stockholm researching Smart Implicit Interactions within the Department of Media Technology and Interaction Design. She has backgrounds in architecture and enterprise Internet of Things, which heavily influences her quest to mediate the digital and physical.

Scheduled on

 
09:00 - 13:00
Workshops
New Interfaces
Giving Voice To Your Voice Designs
Cheryl Platz
Adaptive Content
Rapid Cross-channel Prototyping
Andrea Resmini
Design Slam
Design Slam
Eric Reiss​, and more!
13:00 - 14:00
Lunch
 
14:00 - 14:45
Escaping the Echo Chamber: The User Experience of Data-driven Personalisation
Mathias Wrba
Personalisation can be an explicit element of an interaction where a user sets preferences or adjusts parameters to his liking, but in recent times a new trend of implicitly personalised experiences has emerged. This opens up possibilities to find relevant content and functionality faster and with more ease, but at the same time there is a risk involved concerning the transparency of the experience.
Implicit Interactions: Implied, Intangible and Intelligent
Karey Helms
As ambient agents, intelligent assistants and proactive bots drive this shift from explicit to implicit interactions in our information spaces, what are the implications for everyday user experiences? And how do we architect dynamic, personal information in shared, phygital environments?
14:50 - 15:10
 

 

About EuroIA

EuroIA is the leading Information Architecture (IA) and User Experience (UX) conference for Europe.

EuroIA has travelled through Europe over the years: Brussels, Barcelona, Rome, Berlin, Paris, Prague, and most recently, in Amsterdam. In 2017 will be in Stockholm for the first time. Learn more about EuroIA.

EuroIA is organised by volunteers all around Europe, with three co-chairs, an active committee and over 35 country ambassadors. Find out who is who at EuroIA.

Välkommen in Stockholm

EuroIA goes to Stockholm, the Capital of Scandinavia, one of the most connected, environmentally friendly and creative cities in the world.

EuroIA 2017 will take place at Elite Hotel Marina Tower, situated in a historic mill on the waterfront, only a few minutes from the city centre.

Elite Hotel Marina Tower Stockholm,
Saltsjöqvarns kaj 25,
131 71 Nacka,
Sweden.
+46 8 555 702 00

 

Our sponsors

The following sponsors have already committed to EuroIA 2017:


Trivago is a hotel search which empowers more than 120 million travelers every month in their search for the ideal hotel. By using trivago, you can sift through over 900,000 hotel deals, from 250+ booking sites and hotel chains at once.


FatDUX: Headquartered in Copenhagen, Denmark, FatDUX creates innovative interactive products that improve the quality of people’s lives and improve their clients’ bottom line. These products include websites, intranets, software applications, and industrial interfaces. You’ll find FatDUX offices and representatives throughout Europe and the Americas.


User Intelligence: User Intelligence is a user experience design and evaluation collective based in Amsterdam, The Netherlands. Our consultants work on the design and evaluation of complex, interactive products and services, usually applications on websites, mobile phones, interactive TV, or desktops. We always keep the end-user in mind, without losing sight of the business context of our clients.


Rosenfeld Media: Rosenfeld Media connects people interested in designing better user experiences with the best expertise available—in the formats that make the most sense, and in ways that demonstrate the value of UX.
As UX becomes mission critical for more industries, organizations, and people, they expect to be there—as a trusted source of really helpful, really valuable expertise that helps make sense of user experience design.


Proto.io is an industry leading prototyping platform which gives designers, entrepreneurs, and developers the power to create pixel-perfect web and mobile app prototypes that look and feel just like the real thing. All without a single line of code.


Balsamiq is the maker of Mockups the rapid wireframing software that combines the simplicity of paper sketching with the power of a digital tool so that teams can focus on what's important. Balsamiq is a small and personable company that competes on usability and customer service. Balsamiq believes work should be fun, and that life is too short for bad software.


Sketch gives you the power, flexibility and speed you always wanted in a lightweight and easy-to-use package. Finally you can focus on what you do best: Design.


GatherContent helps to take the chaos out of producing website content. The easy to use online tool helps you to organise your website content in one place, ensuring content is in the right structure, well written and ready for the CMS. We also help you manage workflow and approval processes, ensuring that content is complete and ready on time.


Great user experiences require solid consumer insight, brilliant digital design, and sustainable business models. This is the core of the digital transformation, and where we thrive – collaborating to turn your business strategy into profitable products and services that people love.


Axure RP gives you the wireframing, prototyping and documentation tools needed to make informed design choices, persuade any skeptics, and document your design... and maybe win a few fans along the way.

Optimal Workshop is the creator of a suite of usability tools to help improve your website navigation, define information architecture, understand first-clicks, capture qualitative research, and more.

What are you waiting for? Add your company’s name to this list...

EuroIA 2017 is also on Medium, Twitter, Facebook and LinkedIn. For help, ping the co-chairs Francis, Raffaella or Angus or drop us a line at info (at) euroia.org